Delivery and return

Delivery


Delivery Time limit France price Prix Europe Prix International
Relay 5-10 business days 4.50 EUR 6 EUR -
Standard 3-6 working days 6.50 EUR 12 EUR 18 EUR
Express 1-3 working days 15 EUR 18 EUR 35 EUR

Same day shipping on all orders placed before noon. (except weekends and public holidays / Out of stock)



Returns

It is possible to return one or more articles within a period 20 days from the date the order is delivered (unworn, never washed, unscented, no hair, hair, and still with all tags). Please note that if the item arrives in poor condition, we cannot guarantee that your request will be processed.

To make a return, go to our Returns Center

Your return request is awaiting confirmation, once it has been validated (you will receive an email each time the status changes), you can print a Colissimo return slip from the Cubyn tracking link:

1. Download and print the return label from the Cubyn tracking link: https://track.cubyn.com/ (by entering your Cubyn tracking number starting with CUB, you will then find a link allowing you to download your return form)


2. Package all returned items, with a printout of your purchase confirmation email, and stick the label on a box. You can use the box the items arrived in or another box if you prefer.


3. Take it to the post office of your choice and ship it without paying.


4. You will receive an email once we have received your items and when a refund is issued.

 

 

Service client

email: sav@wasted.fr

tel: 01 86 47 28 81 (from 10:30 a.m. to 6 p.m., Tuesday to Friday)